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POST
/
api
/
canned-replies
curl --request POST \
  --url https://app.sentsays.com/api/canned-replies \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "name": "About Us",
  "trigger": "what do you do?",
  "match_criteria": "contains",
  "response_type": "text",
  "response": "We sell premium quality shoes for all occasions. Visit our store for the latest collection!"
}'
{
  "statusCode": 200,
  "id": "fd3f92b5-340c-4259-a189-896a38b885d7",
  "message": "Request processed successfully"
}

Authorizations

​
Authorization
string
header
required

Bearer token authentication. Include your API key in the Authorization header: Authorization: Bearer YOUR_API_KEY

Body

application/json
​
name
string
required

Name/title of the automated reply

Minimum length: 1
Example:

"About Us"

​
trigger
string
required

Trigger phrase that activates this reply

Minimum length: 1
Example:

"what do you do?"

​
match_criteria
enum<string>
required

How the trigger should match incoming messages

Available options:
exact match,
contains,
starts with,
ends with
Example:

"contains"

​
response_type
enum<string>
required

Type of response content

Available options:
text,
image,
document,
media
Example:

"text"

​
response
string
required

The response content (text, URL, or file path)

Minimum length: 1
Example:

"We sell premium quality shoes for all occasions. Visit our store for the latest collection!"

Response

Automated reply created successfully

​
statusCode
integer
Example:

200

​
id
string<uuid>
Example:

"fd3f92b5-340c-4259-a189-896a38b885d7"

​
message
string
Example:

"Request processed successfully"

⌘I