Welcome to SentSays, your complete solution for WhatsApp marketing. This platform is designed to help you send messages, build automated replies, manage contacts and conversations, run campaigns, and integrate with your existing tools - all through WhatsApp.

If you’re a small business owner, a digital agency, or an eCommerce brand that relies on WhatsApp to talk to your customers, then SentSays is built for you. You don’t need any coding knowledge or technical background to get started. Everything is done through a user friendly dashboard that works out of the box.

SentSays is powered by Meta’s official WhatsApp Business API, which means your messages are delivered reliably, securely, and at scale. Unlike regular WhatsApp or WhatsApp Business app, this API allows you to automate, scale, and integrate WhatsApp messaging with your business workflows.

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What SentSays Offers

Once you’re signed up and logged into your dashboard, you’ll find several tools that help manage your WhatsApp communications effectively. You can chat directly with your customers, send scheduled campaign messages to thousands of users, create automated workflows to reply based on keywords, manage contacts and groups, assign team members, track chats with tickets, and much more.

All of this happens inside your SentSays dashboard - a clean, powerful interface that’s accessible via your browser without installing anything.

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Meta WhatsApp API: The Foundation Behind SentSays

SentSays doesn’t use unofficial tricks or browser automation. It’s built directly on top of Meta’s official WhatsApp Business API. This ensures that your business stays compliant, messages are delivered on time, and your number isn’t flagged or banned.

To use WhatsApp messaging through SentSays, your phone number must not be connected to the personal WhatsApp app or WhatsApp Business app. If it is, you’ll need to disconnect it before connecting to the API via SentSays.

You’ll also need a verified Facebook Business account and an approved WhatsApp Business number. We’ll walk you through this in the next section.

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A Platform Without Hidden Costs

One of the biggest issues with WhatsApp marketing tools today is unclear pricing. You might be asked to pay extra for chat automation, team access, or AI features. SentSays keeps things simple.

We offer a lifetime free plan with unlimited chats and access for 2 team members. If you want try and test more features, we have 14 day free trial of our premium - no credit card required. Our pricing is completely transparent. You only pay for your chosen plan, and never extra for features like AI assistants, flow builders, api & webhook or any integrations.

You can start completely free and still use core features without limitations.

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What’s Next?

Now that you understand what SentSays is and how it works, let’s help you set it up.

In the next section - Quick Start Guide - we’ll walk you through creating your account, connecting your WhatsApp number, importing contacts, and sending your first campaign.