
How to Add Team Members
- Click the Invite Member button.
- Enter the email address of the person you want to invite.
- Assign an appropriate role (e.g., Admin, Agent, Viewer) based on their responsibilities.
- Send the invitation. The user will receive an email to join your organization on SentSays.
Managing Roles and Permissions
- Admin: Full access to all features and settings.
- Agent: Access to chats, tickets, and assigned campaigns.
Assign roles carefully to maintain security and prevent unauthorized actions.